Problem-Solving Justice: Technical Assistance

The Center for Court Innovation provides training and technical assistance on problem-solving principles and practices, and has developed innovative technology applications that can be used to improve case processing.

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The Center’s services include:

  • Site visits
  • Hands-on assistance
  • Trainings
  • Research and writing

Site visits
The Center regularly hosts site visits to its demonstration projects, which have tested problem-solving principles and practices and achieved well-documented results. The Center for Court Innovation’s projects include Bronx Community Solutions, Midtown Community Court, Red Hook Community Justice Center, Harlem Community Justice Center, Brooklyn Treatment Court, Brooklyn Domestic Violence Court, Manhattan Family Treatment Court, Brooklyn Mental Health Court, Juvenile Accountability Court, Juvenile Intervention Court, and Parole Reentry Court

On a typical site visit, visitors will:

  • see the courtroom in action and meet the judge;
  • meet project staff, who will be available throughout the visit to answer questions;
  • obtain sample documents;
  • brainstorm new approaches to problems back home.

Hands-on assistance
The Center for Court Innovation provides intensive one-on-one assistance in the planning, implementation, and enhancement of projects applying problem-solving techniques outside of problem-solving courts. Assistance is available in five main areas:


A needs assessment helps pinpoint pressing local problems, providing quantitative and qualitative data to sharpen planners’ understanding of the issues at hand.


Once the problems have been clearly defined, the Center can help planners create innovative solutions in the form of a detailed concept paper that spells out the scope and goals of a project.


Armed with a clear, detailed idea about how to proceed, the Center can make it happen by helping clients identify funding sources, create a start-up budget, and devise new ways to engage the community and potential government partners.


The Center can help planners evaluate the project, once it’s up and running, by establishing performance measures and tracking the project’s ability to meet its stated goals.


Finally, the Center can assist with troubleshooting, helping program managers analyze operations and make mid-course adjustments.

Center for Court Innovation experts provide customized workshops, panels, and trainings on applying problem-solving principles outside of problem-solving courts. Speakers from the Center have participated in conferences across the U.S. and internationally.

Research and writing
Center for Court Innovation researchers are available to conduct original research, including both impact and process evaluations. The Center has produced numerous papers and reports examining the principles of problem-solving justice; click here to read these publications, or visit the Research page to learn more about the Center’s research team and its projects.

Request Assistance

Please use this form for any of your expert assistance needs, whether you'd like to arrange a visit to one of our demonstration projects in New York, request hands-on assistance, schedule a training, engage our researchers, or just request more information in general. We look forward to hearing from you.

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  • New York
  • 520 8th Avenue
  • 18th Floor
  • New York, NY 10018
  • phone: 646.386.3100
  • Syracuse
  • 601 Tully Street
  • Syracuse, NY 13204
  • phone: 315.266.4330
  • London
  • Canterbury Court
    1-3 Brixton Road
  • London, SW9 6DE
  • phone: +44 2076.329.060